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Velanoo

Privacy Policy

đź“„ Privacy Policy

When you visit our website, certain information is automatically collected by our hosting provider (e.g., IP address, date and time of access, browser type, operating system).

This data is processed to ensure the proper functioning and security of the website.


3. Use of Shopify

Our online store is hosted by Shopify Inc., 151 O’Connor Street, Ottawa, ON K2P 2L8, Canada.

Shopify provides us with the e-commerce platform that allows us to sell our products. Your data may be stored through Shopify’s data storage, databases, and general application.

Shopify processes personal data in order to fulfill contracts (e.g., order processing, payment processing).

For more information, please refer to Shopify’s Privacy Policy.


4. Payments

We use third-party payment providers to process payments (e.g., PayPal, Klarna, credit card providers).

Payment data is processed solely for the purpose of completing transactions.


5. TikTok Pixel

We use the TikTok Pixel, a tracking tool provided by TikTok Technology Limited.

The TikTok Pixel allows us to measure the effectiveness of our advertising and understand user behavior after users are redirected to our website from TikTok ads.

Processing takes place only on the basis of your consent in accordance with Art. 6(1)(a) GDPR.


6. Cookies

Our website uses cookies. Cookies are small text files stored on your device.

Some cookies are necessary for the operation of the website, while others require your consent.

You can manage your cookie preferences via our cookie banner.


7. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, please contact us via email.


8. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates data protection laws.