You have the right to withdraw from this contract within fourteen (14) days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods.
To exercise your right of withdrawal, you must inform us:
Kevin Matthias Donath
Zur Buche 2a
02747 Strahwalde
Germany
Email: velanoo.info@gmail.com
by means of a clear statement (eg, by email or letter) of your decision to withdraw from this contract.
To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
If you withdraw from this contract, we shall reimburse all received from you, including standard delivery costs (except for additional costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw.
We will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise.
You must return the goods without undue delay and no later than fourteen days from the day on which you inform us of the withdrawal.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.